Difficult matters,
handled with care.

A first conversation — by telephone or in person — is a brief, complimentary exchange where we listen to your situation and tell you whether our services are a reasonable match. If you then choose to engage us, a formal session is scheduled and the agreed fee applies from that point.

We usually share a first draft within five to seven working days of receiving the background information we need. After your review and any adjustments, the final letter is ready within two to three additional working days.

Where all parties agree, mediation can be conducted remotely. We are experienced in coordinating both in-person and video-conferenced sessions and will discuss whichever format is more comfortable for everyone involved.

Legal professional privilege applies to all communications between a client and their legal adviser in Malaysia. We also maintain our own strict internal confidentiality standards that go beyond the minimum the law requires.

Yes. Many clients find it helpful to address one area at a time — perhaps beginning with inheritance arrangements and returning later to property matters. We work at whatever pace suits the client's circumstances.

Our published fees reflect the full care and time we put into each engagement. We do not routinely discount them, as doing so would require us to reduce that care. If your circumstances make the fee a genuine difficulty, we are willing to have a frank conversation.